Transport Service

We offer a competitively-priced transport service from our regional sales & distribution centres. Our transport service is priced based upon the postcode location of your delivery / collection location. Typically, the closer your location to one of our distribution centres, the cheaper your transport charge is likely to be, and vice versa.

We operate our own fleet of trucks, driven by our own drivers. As a result, we provide an accurate, reliable, friendly and professional service. We are also constantly investing in our fleet to ensure we can provide the most efficient service to our clients across the UK.

Standard charges apply if delivery and/or collection;

Requires a single vehicle only:

AND

Takes place between 8am and 5pm Monday to Friday, excluding Bank Holidays and inner London;

AND

Is to / from a single location.

Any requirement that differs from the above - such as a weekend, bank holiday, inner London delivery, multiple vehicle requirements or non-single drop-offs and collections, for instance - will incur an additional cost. Please discuss this in advance of placing your order with one of our sales team members.

A signature must me obtained on both delivery AND collection. Failed delivery and collection attempts will be charged at current rates.

Once you have signed for your trailer, then it is your responsibility, as per our terms & conditions. Please always wear the correct safety equipment.

If you need any more help or assistance on this, please visit our FAQs below, or speak to one of our team members.

Q. Is there a charge for using your transport service?

A. Yes, there is, in addition to the price you pay for your equipment hire. The price is normally determined by the postcode location where you require delivery and/or collection, in relation to our nearest reginal sales & distribution centre.

Q: Does VAT get charged on your transport fees?

A: Yes at the current prevailing rate of VAT.

Q: What do you mean by 'standard' delivery and collection?

A: Standard delivery and collection means a single vehicle, delivering to and from a single point, Monday to Friday (excluding bank holidays), between the hours of 8am - 5pm. For deliveries and collections in inner London, the price is calculated on the postcode and estimated time to arrive.

Q: Can you give me any idea about the timeslot when I expect delivery?

A: If you want an idea of when delivery and/or collection will take place, you can call us us the afternoon prior, and we will be able to give you an idea, based on the planned transport routings.

Of course, this is always subject to change, due to traffic issues and other unforeseen problems.

Q: What about parking fines and road restrictions?

A: if you have made us aware of parking and road restrictions, then we are liable for parking fines. However, if you have not made us aware, then you will be liable to pay any parking and road restriction fines incurred.

Q: What should I do to prepare for the delivery?

A: Make sure that the area where we are unloading and positioning the trailer into is easily accessible and free of debris. And likewise, the same applies when it comes to collection.